CENTURY 21® BUYER SERVICE PLEDGE As an independently owned and operated Century 21® office, we are dedicated to providing you with service that is professional, courteous and responsive in helping you find a property. To fulfull this commitment, we agree to provide you with the following services: - Consult with you to determine your particular real estate wants and needs. This includes providing information as to the advantages and disadvantages of the choices available to you, in order to help you make informed decisions.
- Maintain your confidentiality and represent your best interest throughout your buying process.
- Help you define your financial ability to purchase, explain alternative methods of purchasing and financing, and assist in arranging mortgage financing.
- Provide an action plan for locating the right property, at the right price and terms, in a acceptable time frame.
- Search using available methods to locate the property that will best meet your needs and wants. This may include properties listed with our office, offered through other real estate companies, as well as unlisted properties.
- Show properties that meet your specifications, in accordance with Fair Housing and Regulations and ethical real estate practices.
- Disclose material facts known about the property, and other relevant information that is likely to affect your ability to obtain the right price and terms
- Assist you in evaluating the market value of properties that are of interest to you, and suggest negotiating strategies to help you obtain the most advantageous price and terms.
- As your advocate, advise and assist you in completing your purchase agreement, and present your offer in a light most favorable to you.
- Refer you to other professionals (attorneys, accountants, inspectors, mortgage lenders, etc.) for information or assistance as appropriate.
- Upon acceptance of an offer between you and the seller, monitor all pre-settlement (escrow) activities throughout the closing process as permitted by law or local practice.
- Consult and communicate with you on a regular basis throughout your entire real estate purchase process.
- Recommend home warranty to protect you.
CENTURY 21® SELLER SERVICE PLEDGE As an independently owned and operated Century 21® office, we are dedicated to providing you with service that is professional, courteous and responsive in helping you market your property. To fulfull this commitment, we agree to provide you with the following services: - Dedicate myself to making the process of selling your home as easy and as successful as possible.
- Respect you, your needs and be honest and forthright.
- Hold your best interests in the highest regard throughout the process.
- Value and respect your time, being as efficient and effective as possible.
- Understand your needs and respond quickly.
- Use my base of experience, knowledge, tools and the most up-to-date training to best serve you.
- Provide regular progress reports throughout the process and discuss with you comments received about your property.
- Explain each step of the process and act as a guide to help you make the most informed decisions.
- Make recommendations to enhance the marketability of your property.
- Use a written Competitive Market Analysis and local market information to help you set the right listing price to sell your home and get the value you deserve.
- Review various financing alternatives and assist you in determining those which best enhance the saleability of your home.
- Develop, present and agree upon a Customized Marketing Plan that will details specific promotional efforts to help best market your property.
- Place the internationally recognized Century 21 yard sign on your property, with your permission and subject to local ordinances.
- Provide worldwide exposure for your property on the Internet, including posting your property on Century21.com, a site which receives millions of visitors each month.
- Explain local real estate procedures and regulations.
- Show your property to pre-qualified buyers.
- Utilize the CENTURY 21 System of thousands of offices to expose your property to potential buyers referred to my office.
- Utilize the vast and powerful resources of the CENTURY 21 System to get you the results you deserve, including leveraging a Network of 6,600 offices and 109,000 agents worldwide.
- Submit to you all written offers, assist with negotiations, and provide an estimate of your net sales proceeds, so you understand all implications prior to any acceptance.
- Upon acceptance of an offer to you, pre-settlement (escrow) activities throughout the closing process will be monitored as permitted by law or local practice.
- Assist you in finding your next home, or offer to refer you to another office in another location.
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